Company Name
This is the name that will be associated with your platform. Partners and advertisers will see this as your company name. The application displays this name, including all emails and notifications in the header.
Two-Factor Authentication
Two-factor authentication provides your TUNE application with an extra layer of security for you, your employees, partners, and advertisers. Enabling an extra verification step makes it almost impossible for others to access your platform fraudulently. More and more software providers are using two-factor authentication to secure access.
Read more about this topic in our article on two-factor authentication.
TUNE Information
Hide all mentions of the TUNE brand from everyone except the main administrator account. If you are the main administrator creator, then even if Hide TUNE Information is selected, you will still see all TUNE information. However, this is the only user who will see TUNE support information. Hiding TUNE information provides a more white-labeled experience.
Support Email
Choose the email you wish partners, advertisers, and employees to use to contact you for support inquiries. This email is listed on the Contact page in their user interfaces and will also receive messages from the Feedback link in the header.
Language
Specify a non-English language for your application. Only one language can be selected, and all user interfaces will display data based on that language. For more information, refer to our article on language internationalization.
For enterprise accounts only.
Allow Multiple Languages
This allows advertisers, partners, and employees to view the application in a specified language. They can change their language in their user settings, which will override the default application language.
Currency
Select the currency symbol you would like to use for your entire platform. Because exchange rates constantly change, you must keep one exchange rate for the entire platform, allowing partners and advertisers to make their conversions. Changing the currency symbol will not change any numbers within the system.
Multiple Currencies
Enable offers with a custom currency that overrides the default platform currency. For more information, refer to our article on multiple currencies.
Enable VAT
With partner and advertising billing, you can create and manage a set of VAT (Value Added Tax) codes in your TUNE account. Each code has a set percentage with it, and when a VAT code is added to an invoice, the percentage is applied right away.
Upon applying this setting, the VAT Tax link appears in the Customize Application > Settings panel, where you can add, edit, and delete VAT rates and codes.
Platform Time Zone
You can select the Time Zone you'd like to use to timestamp all statistics within your platform. If you change your time zone later, there may be overlap or gaps in reporting because previous data has already been time-stamped with the previous time zone setting.
Account Change Notification
Enabling this feature will send notices every time a partner or advertiser changes the account information they used to sign up for your platform.
Offer Cap Notification Threshold
For enterprise accounts, this setting lets you set the threshold for being notified of a partner or offer level cap being met. For example, if you set this field to 70%, a notification is sent when an offer or partner reaches 70% of its conversion/payout/revenue cap. Notifications are shown in the admin interface and optionally emailed. This setting defaults to 90%.
Partners can opt into these notifications in their publisher interface settings. Partner-specific offer caps and offer-wide caps both send the same notifications to partners.
Offer Expiration Threshold
If you want to set a custom alert before an offer expires, this field will let you specify that timeframe in days. By default, this is set to 3 days (for enterprise clients).
Logout Redirect
This feature also increases the white-label experience by allowing you to send users to any URL you choose when they log out of the TUNE system. Companies commonly send users back to their custom login page or homepage. Set this feature to “Enabled” and enter the redirect URL in the space provided.
Mail Room
Enterprise users may enable the TUNE Mail Room feature to email any combination of users from within the TUNE platform. For more information on this topic, refer to our article on Mail Room.
Google Analytics
You can use this feature and enter your Google Analytics account number to track user activity on your platform using Google Analytics.
For EU users, this setting will display a disclaimer about agreeing with the application using cookies to authenticate the user in your TUNE Platform. This complies with EU regulations for using cookies in the user’s browser.
For more information, read our article on legal disclosures.
IP Address Obfuscation
This setting provides a way to “pseudonymize” IP addresses from the European Union, United Kingdom, and Switzerland so they’re stored in an obfuscated form within your application. This means we store only a portion of the IP address for statistics-tracking purposes. Enable this setting to replace the last octet of incoming IP addresses from those regions with a 0.
For more information, read our article on IP address obfuscation.
Unique Device Identifier Blanking
Device IDs are treated as personal data in the European Union, United Kingdom, and Switzerland. You can enable this setting to opt into the real-time replacement of incoming device identifiers with an empty string.
Important: We recommend consulting your advertisers before enabling this setting. When enabled, macros you use for device identifiers are replaced with empty strings and can affect your advertisers’ conversion validation.
For more information, read our article on Supporting Mobile Device Attribution.
Terms & Conditions
You can enable this setting to require all partner and advertiser users to agree to your Company's terms and conditions. This applies to imported or manually created users who have yet to log in.
Note: Partners applying via a sign-up form must always agree to your terms and conditions.