All customers who signed up for the services online are governed by the online agreement and have the ability to cancel their account at any time. Instructions to do so are on our Billing FAQ article.
To prevent future billings on your account, you must complete your cancellation before the renewal date of your contract. You may also submit a cancellation request to support@tune.com. Please note we do not provide refunds. We bill in arrears for your usage and in advance for your monthly subscription fee.