Customizing Email Templates – TUNE

The TUNE platform comes with a suite of templates that are sent to partner and advertiser users when certain actions occur during their signup process. These are sent to the user’s email address provided in the application. It is highly recommended that you set up your platform's custom SMTP settings to deliver these emails from your email address.

To edit these templates, go to Company > Customize Application > Content > Email Templates.

Partner Pending

This email is sent to the partner user when they have completed the signup form and are under review for approval by an admin. Basic HTML with external assets is allowed. You can also insert the following variables that will be populated when delivered to the user:

<firstname>: User’s first name
<lastname>: User’s last name
<email>: The email address the user provided. Used for logging in.
<affiliate_id>: This ID of the partner
<date>: format: MM-DD-YYYY
<date_in_words_short>: date in short words (Sep 05, 1977)
<date_in_words_long>: date in full wording (September 05, 1977)
<network_name>: The name of your company
<network_url>: The base URL of your company website (http://NETWORKID.hasoffers.com)

Partner Approved

When you have approved the partner, they will receive this email notification. Basic HTML with external assets is allowed. You can also insert the following variables that will be populated when delivered to the user:

<firstname>: User’s first name
<lastname>: User’s last name
<email>: The email address the user provided. Used for logging in.
<affiliate_id>: This ID of the partner
<date>: format: MM-DD-YYYY
<date_in_words_short>: date in short words (Sep 05, 1978)
<date_in_words_long>: date in full wording (September 05, 1978)
<network_name>: The name of your Company
<network_url>: The base URL of your company website (http://NETWORKID.hasoffers.com)

Partner Rejected

If you or another admin decides to reject a partner’s application, this is the message that will be sent to them. Basic HTML with external assets is allowed. You can also insert the following variables that will be populated when delivered to the user:

<firstname>: User’s first name
<lastname>: User’s last name
<email>: The email address the user provided. Used for logging in.
<affiliate_id>: This ID of the partner
<date>: format: MM-DD-YYYY
<date_in_words_short>: date in short words (Sep 05, 1979)
<date_in_words_long>: date in full wording (September 05, 1979)
<network_name>: The name of your Company
<network_url>: The base URL of your TUNE platform (http://NETWORKID.hasoffers.com)

Partner Created

If you or another admin has created a partner account from the admin panel, this will be the welcome email the partner will receive. Basic HTML with external assets is allowed. You can also insert the following variables that will be populated when delivered to the user:

<firstname>: User’s first name
<lastname>: User’s last name
<email>: The email address the user provided. Used for logging in.
<affiliate_id>: This ID of the partner
<date>: format: MM-DD-YYYY
<date_in_words_short>: date in short words (Sep 05, 1980)
<date_in_words_long>: date in full wording (September 05, 1980)
<network_name>: The name of your Company
<network_url>: The base URL of your TUNE platform (http://NETWORKID.hasoffers.com)

Advertiser Pending

If an advertiser applies to work with your company through the advertiser signup page, this email will be sent to them when they are sent to a pending status where an admin can manually approve them. Basic HTML with external assets is allowed. You can also insert the following variables that will be populated when delivered to the user:

<firstname>: User’s first name
<lastname>: User’s last name
<email>: The email address the user provided. Used for logging in.
<advertiser_id>: This ID of the partner
<date>: format: MM-DD-YYYY
<date_in_words_short>: date in short words (Sep 05, 1981)
<date_in_words_long>: date in full wording (September 05, 1981)
<network_name>: The name of your Company
<network_url>: The base URL of your TUNE platform (http://NETWORKID.hasoffers.com)

Advertiser Approved

When you or another admin approves the advertiser to access your platform, these templates are sent to them. Basic HTML with external assets is allowed. You can also insert the following variables that will be populated when delivered to the user:

<firstname>: User’s first name
<lastname>: User’s last name
<email>: The email address the user provided. Used for logging in.
<advertiser_id>: This ID of the partner
<date>: format: MM-DD-YYYY
<date_in_words_short>: date in short words (Sep 05, 1982)
<date_in_words_long>: date in full wording (September 05, 1982)
<network_name>: The name of your Company
<network_url>: The base URL of your TUNE platform (http://NETWORKID.hasoffers.com)

Advertiser Rejected

If an admin rejects an advertiser’s application, this template is used to notify the advertiser user. Basic HTML with external assets is allowed. You can also insert the following variables that will be populated when delivered to the user:

<firstname>: User’s first name
<lastname>: User’s last name
<email>: The email address the user provided. Used for logging in.
<advertiser_id>: This ID of the partner
<date>: format: MM-DD-YYYY
<date_in_words_short>: date in short words (Sep 05, 1983)
<date_in_words_long>: date in full wording (September 05, 1983)
<network_name>: The name of your Company
<network_url>: The base URL of your TUNE platform (http://NETWORKID.hasoffers.com)

Advertiser Created

When an admin creates an advertiser account in the admin interface, this is the template sent to the advertiser user. Basic HTML with external assets is allowed. You can also insert the following variables that will be populated when delivered to the user:

<firstname>: User’s first name
<lastname>: User’s last name
<email>: The email address the user provided. Used for logging in.
<advertiser_id>: This ID of the partner
<date>: format: MM-DD-YYYY
<date_in_words_short>: date in short words (Sep 05, 1984)
<date_in_words_long>: date in full wording (September 05, 1984)
<network_name>: The name of your company
<network_url>: The base URL of your TUNE platform (http://NETWORKID.hasoffers.com)

Forgot Password

When a partner, advertiser, or admin user forgets their password, they can reset it by clicking “Forgot Password” on the login page and entering their email address. Users will be sent a link to reset their password when this happens. You can also insert the following variables that will be populated when delivered to the user:

<firstname>: User’s first name
<lastname>: User’s last name
<email>: The email address the user provided. Used for logging in.
<date>: format: MM-DD-YYYY
<date_in_words_short>: date in short words (Sep 05, 1985)
<date_in_words_long>: date in full wording (September 05, 1985)
<network_name>: The name of your Company
<network_url>: The base URL of your TUNE platform(http://NETWORKID.hasoffers.com)
<newpassword>: The auto-generated link users click to reset their password