Customizing Email Templates – TUNE

The TUNE platform comes with a suite of templates that are sent to partner and advertiser users when certain actions occur with their signup process. These are sent via email to the user’s email address that was provided in the application. It is highly recommended that you set up your network’s custom SMTP settings so these emails are delivered from your email address.

To edit these templates, go to Company > Customize Application > Content > Email Templates.

Partner Pending

This email is sent to the partner user when they have completed the signup form and are under review to be approved by an admin. Basic HTML with external assets is allowed. You can also insert the following variables that will be populated when delivered to the user:

<firstname>: User’s first name
<lastname>: User’s last name
<email>: The email address the user provided. Used for logging in.
<affiliate_id>: This ID of the partner
<date>: format: MM-DD-YYYY
<date_in_words_short>: date in short words (Sep 05, 1977)
<date_in_words_long>: date in full wording (September 05, 1977)
<network_name>: The name of your network
<network_url>: The base URL of your network (http://NETWORKID.hasoffers.com)

Partner Approved

When the partner has been approved by your network, they will receive this email notification. Basic HTML with external assets is allowed. You can also insert the following variables that will be populated when delivered to the user:

<firstname>: User’s first name
<lastname>: User’s last name
<email>: The email address the user provided. Used for logging in.
<affiliate_id>: This ID of the partner
<date>: format: MM-DD-YYYY
<date_in_words_short>: date in short words (Sep 05, 1978)
<date_in_words_long>: date in full wording (September 05, 1978)
<network_name>: The name of your network
<network_url>: The base URL of your network (http://NETWORKID.hasoffers.com)

Partner Rejected

If you or another admin decides to reject a partner’s application, this is the message that will be sent to them. Basic HTML with external assets is allowed. You can also insert the following variables that will be populated when delivered to the user:

<firstname>: User’s first name
<lastname>: User’s last name
<email>: The email address the user provided. Used for logging in.
<affiliate_id>: This ID of the partner
<date>: format: MM-DD-YYYY
<date_in_words_short>: date in short words (Sep 05, 1979)
<date_in_words_long>: date in full wording (September 05, 1979)
<network_name>: The name of your network
<network_url>: The base URL of your network (http://NETWORKID.hasoffers.com)

Partner Created

If you or another admin has created a partner account from the admin panel, this will be the welcome email that the partner will receive. Basic HTML with external assets is allowed. You can also insert the following variables that will be populated when delivered to the user:

<firstname>: User’s first name
<lastname>: User’s last name
<email>: The email address the user provided. Used for logging in.
<affiliate_id>: This ID of the partner
<date>: format: MM-DD-YYYY
<date_in_words_short>: date in short words (Sep 05, 1980)
<date_in_words_long>: date in full wording (September 05, 1980)
<network_name>: The name of your network
<network_url>: The base URL of your network (http://NETWORKID.hasoffers.com)

Advertiser Pending

If an advertiser applies to your network through the advertiser signup page, this email will be sent to them when they are sent to a pending status where an admin can manually approve them. Basic HTML with external assets is allowed. You can also insert the following variables that will be populated when delivered to the user:

<firstname>: User’s first name
<lastname>: User’s last name
<email>: The email address the user provided. Used for logging in.
<advertiser_id>: This ID of the partner
<date>: format: MM-DD-YYYY
<date_in_words_short>: date in short words (Sep 05, 1981)
<date_in_words_long>: date in full wording (September 05, 1981)
<network_name>: The name of your network
<network_url>: The base URL of your network (http://NETWORKID.hasoffers.com)

Advertiser Approved

When you or another admin approves the advertiser to access your network, these are the templates sent to them. Basic HTML with external assets is allowed. You can also insert the following variables that will be populated when delivered to the user:

<firstname>: User’s first name
<lastname>: User’s last name
<email>: The email address the user provided. Used for logging in.
<advertiser_id>: This ID of the partner
<date>: format: MM-DD-YYYY
<date_in_words_short>: date in short words (Sep 05, 1982)
<date_in_words_long>: date in full wording (September 05, 1982)
<network_name>: The name of your network
<network_url>: The base URL of your network (http://NETWORKID.hasoffers.com)

Advertiser Rejected

If an admin rejects an advertiser’s application for their network, this is the template used to notify the advertiser user. Basic HTML with external assets is allowed. You can also insert the following variables that will be populated when delivered to the user:

<firstname>: User’s first name
<lastname>: User’s last name
<email>: The email address the user provided. Used for logging in.
<advertiser_id>: This ID of the partner
<date>: format: MM-DD-YYYY
<date_in_words_short>: date in short words (Sep 05, 1983)
<date_in_words_long>: date in full wording (September 05, 1983)
<network_name>: The name of your network
<network_url>: The base URL of your network (http://NETWORKID.hasoffers.com)

Advertiser Created

When an admin creates an advertiser account in the admin interface, this is the template sent to the advertiser user. Basic HTML with external assets is allowed. You can also insert the following variables that will be populated when delivered to the user:

<firstname>: User’s first name
<lastname>: User’s last name
<email>: The email address the user provided. Used for logging in.
<advertiser_id>: This ID of the partner
<date>: format: MM-DD-YYYY
<date_in_words_short>: date in short words (Sep 05, 1984)
<date_in_words_long>: date in full wording (September 05, 1984)
<network_name>: The name of your network
<network_url>: The base URL of your network (http://NETWORKID.hasoffers.com)

Forgot Password

When a partner, advertiser, or admin user forgets their password, they can opt to reset it by clicking “Forgot Password” on the login page and entering their email address. When this happens users will be sent a link to reset their password. You can also insert the following variables that will be populated when delivered to the user:

<firstname>: User’s first name
<lastname>: User’s last name
<email>: The email address the user provided. Used for logging in.
<date>: format: MM-DD-YYYY
<date_in_words_short>: date in short words (Sep 05, 1985)
<date_in_words_long>: date in full wording (September 05, 1985)
<network_name>: The name of your network
<network_url>: The base URL of your network (http://NETWORKID.hasoffers.com)
<newpassword>: The auto-generated link users click to reset their password